After years of using Norton products I'm saying goodbye and good riddance. I've learnt in the past to just stick with AntiVirus because their other products just bog the system down and meh I don't do much to really get much attention otherwise. But after battling with Norton 2008 AV I've uninstalled the whole damn thing and refuse to touch them again. Add insult to injury their chat blew up when I tried to use it. Their tech support sent me over to try something I'd already tried...not impressed did you even read my email? Blah blah, oh and I'm sorry but I'm not calling support centers and have them pass me onto India and not be able to understand the person at the other end thank you very much and then have them read off of a script. Am I the only one that hates big companies tech support?
I work for a software company, we are small enough that we have support in house we service the US and I think we do a far better job than some of these large corporate operations. I'm actually at the point where I almost fear to interact with people on the phone, my last few experiences have ended up with me wishing I hadn't bothered or in one case just hanging up on the useless individual on the other end of the phone. If I am booking a hotel room for one specific night I don't need your sales pitch badly done and obviously read from a cheat sheet, I really did hang up on that guy he was that bad. So I'm probably a bit of a b#$% sometimes but man I have better ways of spending my time.
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